Eligibility
What Can Be Returned?
✓ Accepted
Within 30 days of delivery, unused and in original packaging with tags attached
✓ Accepted
Valid order number or receipt required
✗ Not accepted
Customised or personalised items (unless defective)
✗ Not accepted
Sale items (unless defective)
30-day window
Original condition only
Process
How to Return an Item
2
Provide details
Include your order number, the item(s) you're returning, and the reason.
3
Approval & instructions
We'll review your request and send you return instructions within 1–2 business days.
4
Ship it back
Send the item to the address we provide. Return shipping costs may apply.
Refunds
Refunds & Processing Time
5–10 business days
Original payment method
Once we receive and inspect the returned item, refunds are issued to your original payment method within 5–10 business days. Exchanges are subject to stock availability.
Need to start a return?
Reach out and we'll get it sorted within 24 hours.
Contact Us
